Customer Service

We want you to be happy with your Cynthia Woong Sterling Silver jewelry!

If for some reason you are dissatisfied with your purchase from Cynthia Woong, please contact us via email within 7 days from receiving an item for return authorization.

Beyond 7 days from receipt of purchase, returns may  not be authorized.  You are responsible for return shipping charges back to Cynthia Woong.  Please ship with tracking and insurance.

See ‘Contact Us‘ for return address.

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